Errors and what they mean
Creating a job
Section titled “Creating a job”| Message | What to do |
|---|---|
| Submitting this job would exceed the free trial limit of 500 by N. Please subscribe to unlock more. | Lower the count, or subscribe to Pro. See Plans. |
| It is not mathematically possible to generate that many codes with the given length and charset. Please try a smaller count or a larger length. | See How many codes can I make? |
| Could not confirm that this discount accepts codes, so nothing was queued. Codes can only be added to a discount that uses discount codes. | Pick a code discount. See Which discounts work. |
| Could not confirm this job was queued. Check your job list before retrying, as it may still be processing. | Look in Previous jobs before you try again, so you don’t create the same set twice. |
| Code imports are temporarily unavailable while this store is being migrated. Please try again shortly. | Try again shortly. |
Uploading a CSV
Section titled “Uploading a CSV”See Upload your own codes for the file errors.
Loading the app
Section titled “Loading the app”“Could not load your previous jobs.”, “Could not load your code usage.” and “Could not load your billing status.” each come with Retry. If retrying doesn’t help, contact support.
Searching
Section titled “Searching”Could not find any discounts means no code discount matches what you typed. Automatic discounts never appear. See Which discounts work.